ISO 9000 is one of the most common standards in the International Organization for Standardization. A standard is a document that consists of specifications, requirements, characteristics, and guidelines that are used to make sure that the products, materials, services, and processes, fit their specific purpose. ISO 9000 & ISO 9001 is used for quality management and addresses various aspects of it.
These specific standards provide tools and guidance for organizations as well as companies who want to make sure that their services and products always meet the requirements of their customer’s and they are consistently improving the quality of their products and services.
The ISO 9000 family currently includes:
- ISO 9001:2015 – basic requirements of the system of quality management
- ISO 9000: 2015 – covers language and concepts
- ISO 9004:2009 – focuses on how quality management can be more efficient
- ISO 19011: 2011 – this serves as a guidance for external and internal audits of the quality management system
ISO 9001: 2015
This serves as a criteria for a specific quality management system which is the only standard in this particular family that can be certified to even though it is not required. This standard can be used by any organization small or large, and regardless of the industry. Currently, over one million organizations and companies are certified to ISO 9001 in 170 countries.
This particular standard is based on the amount of principles of quality management that include, customer service, motivation of management, and the ability to continuously improve in all of these areas. If your company uses ISO 9001:2015 helps to ensure that customers are provided with excellent services, products, and other areas of quality management.
ISO 2001: Updated
ISO 2001 Quality Management Systems has been updated as of late. If you are in the process switching to the updated version, you may want to contact ISO 9001 consulting services to learn more about how you can upgrade as well as become certified. You should also make sure that you have an outside party come in and perform internal audits to make sure ISO 2001 is being implemented to the fullest extent of the standard.
Quality management is extremely important in any business no matter how big or small. It helps to ensure that your customers are being served to the highest possible quality and standards. Following these guidelines will also ensure you are running the best business possible.
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